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Unhandled Error: Module Failure

Symptom​

When you scan a Linux system, or manually register a non-domain Linux system, the following error occurs:

Unhandled error: MODULE FAILURE See stdout/stderr for the exact error
Type: updateCreds
Code: 1779

NOTE: Domain-joined Linux systems are discovered in Active Directory (AD), and no registration is required.

Cause​

One of the following causes applies:

  1. The SUSE Linux sudoers configuration prompts for the root password, not the password of the account registered with Netwrix Privilege Secure for Discovery.
  2. A Python script fails because of an incomplete package update.

Resolution​

Resolve a SUSE Sudoers Configuration Cause​

  1. Open the sudoers file:

    sudo visudo

  2. Comment out the two lines that do not start with ##, as shown in the following example:

    ## In the default (unconfigured) configuration, sudo asks for the root password.
    ## This allows use of an ordinary user account for administration of a freshly
    ## installed system. When configuring sudo, delete the two
    ## following lines:
    Defaults targetpw   # ask for the password of the target user i.e. root
    ALL   ALL=(ALL) ALL   # WARNING! Only use this together with 'Defaults targetpw'!

  3. Register the system again.

Resolve an Incomplete Package Update Cause​

Update the Linux packages, and restart the system if required. Use the command for your distribution:

  • Red Hat:

    sudo yum update

  • Debian:

    sudo apt update && sudo apt -y dist-upgrade

  • SUSE:

    sudo zypper refresh && sudo zypper update